Placing an Order
When should I book?
We specialize in original vintage and custom pieces! This means a lot of our inventory that might have been available last week is now booked on your event date! If you have your heart set on certain pieces in our collection, please book as soon as possible to ensure availability! Our Sales team is here to coach you through the process. In the event your favorite piece is not available, we are happy to make suggestions on other pieces we know you will love! We recommend inquiring at least 6 months prior to your event date.
How do I rent items from Something Vintage Rentals?
It’s simple! You can either submit a wishlist through our website or email us using our contact form! We will respond within 48 business hours so we can learn more about your upcoming event and check on item availability. Next, we will create a proposal for you. All items are rented on a first come, first serve basis. If you would like to reserve your items, you may secure your order with a 50% non-refundable deposit to book the items and secure your event date. You will pay the remaining 50% 14 days prior to your event date. That’s it! You sign and pay all online using our secure payment processing system and our sales team is available to answer any questions along the way!
How do I create a Wishlist?
To create a wishlist, add the pieces and quantities you are interested in into your cart for your event. Once you have added all of your favorites, click “Submit.” Within 48 business hours, we will check the availability of the items you requested and email you to let you know if your pieces are available with a proposal. Please note that because of the one of a kind nature of our pretties, many book up over a year in advance. Crazy, we know!
Am I able to change an order once I reserve items?
Items like our farm tables, dining chairs, and tabletop rentals may be reduced by up to 10% up to 14 days before your event date. Any unique one of a kind pieces, may be swapped out for an item of equal or greater value based on availability. No changes may be made within 14 days of your event date.
Is it possible to see the items in person before I place an order?
Of course! We schedule by appointment only for warehouse visits on Tuesday and Wednesday from 10:00 AM – 2:00 PM. Shoot us an email at info@somethingvintagerentals.com to make an appointment and we will do our best to accommodate your schedule! Please note, you must have a proposal started with us in order to schedule a warehouse visit with our sales team.
Where are you located?
Our warehouse is located at 4828 Stamp Road, Temple Hills, MD 20748. When you see a fence of rainbow colored doors – you are in the right spot! We are open by appointment only.
I know I want to rent an item from you but I don’t know what might look good with it. Can you help?
We are happy to help pick out items that will go with your event and within your budget. For more in-depth styling and design services, please check out our Event Design Packages.
I’m looking for a particular piece but you don’t have it. Can you help?
Yes! Our carpenters can build almost anything and we love going on scavenger hunts to find that must-have item for your event. Please email us at info@somethingvintagerentals.com to discuss your project.
Deliveries and Will-Calls
Where do you deliver to?
We are based just outside of D.C. and deliver locally to Washington D.C., Maryland and Virginia! Outside of our local market, you can find our trucks traveling up and down the East Coast from Massachusetts to North Carolina. Is your event somewhere further? We are always looking for a good excuse for a road trip (srsly – we went to Alabama last year!), so let us know where you are and we will see if we can help! *Extended rental minimums do apply.
Do you require a rental minimum for delivery?
What is included in delivery?
We make delivery easy so you don’t have to worry on the day of your event! Our delivery service includes delivery, assembly, set-up, break-down, and pick up. Yes, we even set our own chairs! Our crew will place each piece according to your specifications and make sure everything is FLAWLESS before leaving. Not to worry, you’re not being too much, our crews are used to our very particular standards so they know the drill and are happy to move things around until you are satisfied!
When can I expect my delivery?
Our rentals are our babies and the delivery, installation & retrieval of them is so important to us! We get that what works for one person might not work for another. To help make sure you get the delivery service that’s right for your event, we’ve created four different options to accommodate a variety of needs. Each tier includes delivery, setup, breakdown, and pickup, but with slightly different twists! What exactly does that mean? The SVR Team will always be down to set your items in place and put together any items that require assembly — we’ve just created a few different categories at varying price points to accommodate everything from go with the flow to on the dot strict timing at particular venues. See the options below!
Flexible Delivery
Our most economical option, Flexible Delivery is a great choice for events taking place at private residences and venues that do not have contractual load-in/load-out time windows. In the weeks leading up to your event, SVR will schedule your delivery and pickup based on what works best with our schedule. Basically, the ball is in our court! You can rest easy knowing that your order will be delivered and picked up within 2 days of your event, and we’ll reach out to confirm details and to provide you with a 3 hour window for both delivery and pickup the week of. This service requires a safe and secure place for all of our rentals to stay protected from the elements. *If outdoor, a tent with flooring and sidewalls is required.
Standard Weekday Delivery
Our Standard Weekday Delivery is another great option for events taking place at private residences and venues that do not have contractual load-in/load-out time windows. A step up from our Flexible Option, any weekend events will be guaranteed delivery on Friday and pickup on Monday. (For weekday events, your order will be delivered the day of your event and picked up the following business day.) Orders will be delivered between 9:00 AM and 5:00 PM. Specific delivery timing is not guaranteed, but you can always request the delivery/pickup windows that work best for you and we will do our best to accommodate! This service requires a safe and secure place for all of our rentals to stay protected from the elements. *If outdoor, a tent with flooring and sidewalls is required.
Weekend Delivery
A step up from Standard, our Weekend Delivery option combines aspects of both our Standard and Same Day options. Consider it a combo! Maybe you need delivery on Saturday, but you’re flexible with pickup. Maybe you need us to deliver and pick up on Saturday or Sunday, but you’re cool with a three hour window. Whatever the case, Weekend Delivery is the best option for anyone with a little flexibility. Just let us know what you need and the SVR Team will make it happen!
Same Day Delivery
Get what you want when you want it! If your venue requires load-in immediately before your event and load-out immediately after your event with contractually agreed upon windows, this is the one for you. The SVR Team will deliver and pickup at your requested times and will send additional staff to accommodate any narrow time frames. Like all of our other options, we will be in touch to confirm the timing the week of your event, but you can relax knowing you’re guaranteed the slot that works best for your timeline!
*Delivery fees are determined based on the size of the final order, delivery location, date and service category selected.
What if I just want just a few items, could I pick them up myself?
Yes! You can pick up small pieces and some furniture from our warehouse. We do require a $400 rental minimum for all pick-up orders. Unfortunately, all gold-framed upholstered furniture, rattan furniture, and any of our more delicate pieces are not available for pick-up. **All warehouse pick ups and returns are available only on Weekdays between 10 am and 2 pm.
Do I need a special vehicle to pick-up items?
All furniture items such as tables, chairs, sofas, and backdrops must be picked up in a utility cargo van (with no seats) or a box truck. No SUVs, vans, or open pickup trucks will be accepted for pick-up. Furniture must be strapped down with ratchet straps to prevent it from falling over during transit and wrapped in moving blankets. Items must be returned wrapped and secured in the same way they were picked up.
China, props, and small items can be picked-up in any vehicle.
How long is the rental period?
The rental period for each item is 24-hours. Need it longer? We are happy to work with you and see if we can accommodate!
Caring for Our Rentals
Can I keep my rentals outside overnight?
All of our rentals cannot be left outside overnight. They must be either brought inside or covered by a tent with sidewalls to prevent morning dew or rain from blowing in. If our rentals are damaged from rain, you will be asked to pay up to 5x the rental cost to fix or replace it. If you are worried about your rentals getting wet during your event – please inquire about our weather team by emailing us at info@somethingvintagerentals.com!
What if I stain or break it?
We understand, it happens to the best of us! We include an optional damage waiver on each proposal that covers any normal wear and tear, stains, and rips. Our damage waiver is non-refundable and does not cover damage due to neglect such as water damage from rain. If the item breaks, we do charge a replacement cost of up to 5x the rental cost to repair or replace the item.
How do I care for the vintage and handmade china rentals?
Our china is fragile and should not be placed in the dishwasher or heated. Before being returned to Something Vintage, the china must be rinsed free from any food particles and stacked vertically in the crates provided – if not, the client may be charged a cleaning and restocking fee. Please consult the China Care PDF included with your order for more details.
Did we miss something?
Farm Tables. Please tell me more!
We make our authentic farm tables from centuries-old salvaged wood. Each reclaimed wood farmhouse table has unique saw marks, nail holes, and time-worn impressions that tell the story of the barns and buildings from which they were salvaged. All of our farmhouse tables are 96 inches by 42 inches and seat 8-10 people depending on layout and chair size.
Do you have linens, tents, or string lights?
Unfortunately, at this time, we do not. We work with a lot of great vendors and would be happy to recommend someone in your area.
Did we miss something?
Feel free to reach out on our contact form, shoot us an email at info@somethingvintagerentals.com, or give us a ring at 202.596.8445!